A-Grade Refurbished products are devices that have been professionally restored to like-new condition. They've been thoroughly tested, cleaned, and any defective components have been replaced with genuine parts. A-Grade items may have minimal cosmetic wear (light scratches or marks) but function perfectly. All A-Grade products come with a warranty and are backed by our quality guarantee.

All our refurbished products come with a 6-month software warranty and 3-month hardware warranty covering hardware defects and malfunctions. This includes parts and labor. If your device fails during this period due to a manufacturing or refurbishment issue, we'll repair or replace it at no cost. We stand behind the quality of our refurbished tech.

Every refurbished device undergoes rigorous multi-point testing including: battery health checks, screen functionality, keyboard/trackpad responsiveness, port testing, software performance, and thermal testing. We run diagnostic software to verify all components work correctly. Only devices that pass 100% of our quality checks are shipped to customers. This ensures you receive a reliable, fully functional device.

We offer a 14-day return policy on all refurbished products. If you're not completely satisfied with your purchase, you can return it within 14 days for a full refund. The device must be unused and in its original packaging. We also cover return shipping costs, so there's no risk in trying our products. Your satisfaction is our priority.

Yes, we deliver nationwide across South Africa! Standard delivery takes 3-5 business days from order placement. We use reliable courier services and provide tracking information so you can monitor your package. All orders are carefully packaged to ensure your refurbished device arrives in perfect condition. Express delivery options are also available for urgent orders.

Yes! Our refurbished devices are fully compatible with current software, operating systems, and standard accessories. Each device comes with the latest compatible operating system installed and updated. All ports (USB, charging, audio) are fully functional. If you have specific compatibility questions about your accessories or software, feel free to contact us before purchasing and we'll help ensure everything works together.